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Introduction to collaboration

Note: The Web Conferencing feature is only available to customers on the Office Plus Plan.

Collaboration, also known as Virtual Meeting Rooms, is a cloud-based service hosted by UniTel Voice that combines audio, HD video, screen sharing, messaging, and presence in one virtual meeting.


In order to host a conference, the Host must have a subscription that includes the Collaboration feature. The Host should ideally use the UniTel Voice client to start a conference so that they have full access to the conference controls.


Anyone can join a Collaboration Conference.

If they already are UniTel Voice users, they can use their UniTel Voice client to join a conference.

If they have never used UniTel Voice, they can download the guest client on their device to join a conference. If downloading the client is not possible, they can use a web browser or dial into a conference.

Guest web browser requirements

Guests can use the latest version of Chrome, Firefox, or Safari to join a conference.

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