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Messaging in a conference

During a conference call, you can send and receive instant messages (IMs) to other conference members.

Sending messages

You can send a group IM to all conference members or you can send a private message to another Team member. 

Group messages

Group IMs can be sent to all conference members.

To send a group IM

1. Click Messages on to conference sidebar.

The "Messages" button is on the conference side bar.

2. Type your message and click Send Message.

The "Compose Message" field is in the expanded "Messages" panel.

UniTel Voice sends the message to the conference members.

iPhone

1. Tap the screen to show the call controls if they are hidden.

2. Tap Messages on the top toolbar.

The "Messages" button is on the conference controls.

3. Type your message and tap Send

The "Compose Message" field is in the expanded "Messages" panel.

4. Tap Done to close the Messages panel.

UniTel Voice sends the IM to the conference members.

iPad

1. Tap Messages on the conference sidebar.

The "Messaging" button is on the conference sidebar.

2. Type your message and tap Send.

The "Compose Message" field is in the expanded "Messages" panel.

3. Tap Messages to close the Messages panel.

UniTel Voice sends the message to the participants.

Android phone

1. Tap the screen to show the call controls if they are hidden.

2. Tap Group Chat.

The "Messages" button is on the conference controls.

3. Type your message and tap Send.

The "Compose Message" field is in the expanded "Messages" panel.

4. Tap the Android Back button to exit Tap To Compose and tap to close the Group Chat panel

UniTel Voice sends the message to the participants. 

Android tablet

1. Tap Group Chat on the conference sidebar.

The "Participants" button is on the conference sidebar.

2. Type your message and tap Send.

The "Compose Message" field is in the expanded "Messages" panel.

3. Tap Group Chat to close the Group Chat panel.

UniTel Voice sends the message to everyone in the group chat.

Once the conference ends, the messages are deleted.

Private messages 

Private IMs can be sent to members of your Team. You cannot send private messages to the Guests regardless of whether they are using the Bria client or a web browser.

To send a private IM

1. Tap Participants on the conference sidebar.

The "Participants" button is on the conference sidebar.

2. Tap Instant message participant besides the conference member you want to message.

The Messages window opens outside of the conference.

3. Type your message and tap Send Message.

UniTel Voice sends the IM to the conference member outside the conference.

iPhone

1. Tap the screen to show the call controls if they are hidden.

2. Tap Participants on the top toolbar.

The "Participants" button is on the Conference controls.

3. Tap Conference Expand to display more options for the Participant.

4. Tap IM beside the Participant you want to message.

The Messages tab on UniTel Voice opens.

5. Type your message and tap Send.

"Messages" opens where you can type the private IM.

6. Tap the green Back to the Call element to return to the conference.

The "Back to the Call" element is at the top on the screen.

UniTel Voice sends the IM to the conference member outside the conference.

iPad

1. Tap Participants on the conference sidebar.

The "Participants" button is on the conference sidebar.

2. Tap Conference Expand to display more options for the Participant.

3. Tap IM beside the Participant you want to message.

4. Type your message and tap Send.

Type your message in "Compose Message" and tap the "Send" button.

5. Tap the blue Back to the Call element to return to the conference.

The"Back to Call" element is at the top of the screen.

UniTel Voice sends the IM to the conference member outside the conference.

Android phone

1. Tap the screen to show the call controls if they are hidden.

2. Tap Participants on the conference controls.

The "Participants" button is on the Conference controls.

3. Tap More Options to display more options for the conference member.

4. Tap IM beside the conference member you want to message.

The Messaging tab opens in UniTel Voice.

5. Type your message and tap Send.

Type your message in "Compose Message" and tap "Send".

6. Tap the Call Head to return to the conference.

UniTel Voice sends the IM to the conference member outside the conference.

Android tablet

1. Tap Participants on the conference sidebar.

The "Participants" button is on the conference sidebar.

2. Tap More Options to display more options for the Participant.

3. Tap IM beside the Participant you want to message.

4. Type your message and tap Send.

Type your message in "Compose Message" and tap "Send".

5. Tap the Call Head to return to the conference.

UniTel Voice sends the IM to the conference member outside the conference.


Receiving Messages

 You may receive group IMs or private IMs during a Collaboration Conference.

 Group messages

 When you receive a new group IM, the badge count updates to show the number of new groups IMs.

To view a new group IM

1. Click Messages on to conference sidebar.

A badge appears on the "Messages" button on the conference sidebar when a new group message is received.

The Messages panel in the conference opens and displays all group IMs.

iPhone

1. Tap the screen to show the call controls if they are hidden.

2. Tap Messages on the conference controls.

3. Tap Done to return to the conference screen share and video.

The Messages panel opens and displays group messages.

The new group message displays in the "Messages" panel.

iPad

1. Tap Messages on the conference sidebar.

The new group chat indicator is on "Messaging" on the conference sidebar.

2. Tap Messages to close the Messages panel.

The Messages panel opens and displays group messages.

The new group message displays in the "Messages" panel.

Android phone

1. Tap the screen to show the call controls if they are hidden.

2. Tap Group Chat on the conference controls.

3. Tap X to return to the conference screen share and video.

The Group Chat panel opens and displays group messages.

Android Tablet

1. Tap Group Chat on the conference sidebar.

The new group message indicator is on Group Chat on the conference sidebar.

2. Tap Group Chat to close the Group Chat panel.

The panel opens and displays group messages.

Once the conference ends, the messages are deleted.

Private messages

When you receive a new private IM, the badge count on the resource panel updates to show the number of new private IMs.

When you receive a new private IM on an iPhone, iPad, or Android tablet, a badge appears by the back arrow. When you receive a new private IM on an Android phone, a notification appears in the Android status bar.

To view a private IM

1. Open the Messages window by clicking Show the messages window on the onscreen phone or by clicking on the IM notification (outside of the conference window).

2. Click on the new conversation.

UniTel Voice displays the new IM in Messages outside the conference window.

iPhone

1. Tap the screen to show the call controls if they are hidden.

2. Tap on the arrow to leave the conference window.

3. Go to the Messaging tab on the resource panel.

4. Tap on the new message.

5. Tap the green Back to the Call element to return to the conference.

The "Back to the Call" element is at the top on the screen.

UniTel Voice displays the new IM in Messages outside the conference window.

iPad

1. Tap on the arrow to leave the conference window.

2. Go to the Messaging tab on the resource panel.

3. Tap on the new message.

4. Tap the blue Back to the Call element to return to the conference.

The"Back to Call" element is at the top of the screen.

UniTel Voce displays the new IM in Messages outside the conference window.

Android phone

1. Open the notification drawer by swiping down on the Android status bar.

2. Tap on the IM notification.

3. Tap the Call Head to return to the conference.

UniTel Voice displays the new IM in Messages outside the conference window.

Android tablet

1. Tap on the arrow to leave the conference window.

2. Go to the Messaging tab on the resource panel.

3. Tap on the new message.

4. Tap the Call Head to return to the conference.

UniTel Voice displays the new IM in Messages outside the conference window.

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