While attending a Collaboration conference, the UniTel Voice user may receive an incoming call. If the UniTel Voice user accepts the incoming call, the Bria user puts the conference on hold. The conference continues without the UniTel Voice user even if they are the Host.
The incoming call is displayed on a notification and in the call panel. The UniTel Voice user can use either to answer, decline, or forward the call. The UniTel Voice user can also switch between the new call and the conference call. Both calls are displayed in the call panel. See the UniTel Voice User Guide for more information on handling incoming calls.
1. Click Take this call off hold in the conference toolbar or in the call panel.
The Host returns to the conference.
The incoming call notification is displayed on a notification. The UniTel Voice user can use either to answer or decline the call. After answering the second call, the UniTel Voice user can also switch between the new call and the conference call. See the UniTel Vice for iOS User Guide or the UniTel Voice for Android User Guide for more information on answering calls.
Incoming call notification
Disabling call waiting
If the UniTel Voice user does not want to receive incoming calls, the UniTel Voice user can disable call waiting, either before the conference begins or during the conference.
1. Click More call options.
2. Select Disable call waiting.
Call Waiting is disabled is displayed beside More call options and a check mark appears beside the Disable call waiting on the More call options drop-down menu.
1. Go to the Settings tab on the resource panel.
2. Go to Preferences - Incoming Call.
3. Turn on Disable Call Waiting.
Disable Call Waiting is enabled.