Getting Started

Getting started With IP-Phones & Accessories
How do IP-phones work with UV? IP-phones and other devices such as the mobile app and softphone are designed to sync with employee extensions(use...

Modified on: Tue, 12 Oct, 2021 at 10:21 PM
Which IP Devices are supported by UniTel Voice?
The list of IP Devices below can be used with your UniTel Voice services. Desk Phones: Yealink T54w Yealink T46s Yealink T29G Yealink T23G (...

Modified on: Mon, 25 Jul, 2022 at 10:40 AM
What is CNAM?
CNAM is Caller ID with Name. If you want to have your business name included with the phone number getting passed in caller ID, you can add CNAM....

Modified on: Tue, 1 Feb, 2022 at 5:53 PM
IP-Phone Time is incorrect.
IP Devices are configured to work with your Employee Extension. Each Employee Extension is configured with their own "Time Zone" settin...

Modified on: Tue, 29 Sep, 2020 at 4:33 PM
Reassign IP Device to different Employee
The situation may occur where you need to change which Employee Extension a specific Desktop Phone is assigned. For example: Your account was s...

Modified on: Tue, 12 Oct, 2021 at 10:23 PM