How Do I Configure the Polycom vvx4xx Desk Phone?

Connect Provided Network Cable to port on the bottom of device labeled “LAN”

Connect the Power cord to port on the bottom of the device

Connected Cables should look like the image below:
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With the power cord connected, the Device will boot/power up. After initializing, you should see info displayed on the LCD screen. Confirm device is powered on before continuing to next step.

Press the Home key.

Using the navigation arrow choose “Settings” option in the LCD screen

Press 4 for Status

Press 2 for Network

Press 1 for TCP/IP Parameters

Note the value of "IPv4 Addr": _________________
i.e. 192.168.1.201 (one-nine-two-dot-one-six-eight-dot-one-dot-two-zero-one)

From your computer open a web browser to the IP Address noted above.
* Make sure to use “s” in https://IP_Address from above.
* If you do not use HTTPS, it will not load the page
* If you observe the security warning below, click to Proceed.
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You should now see the login screen

Login as “Admin with the default password of 456
​ If this password is not accepted, and your device was previously set up with another provider, you will need to perform a Factory Reset. Without the admin passcode, you cannot configure your device with UniTel Voice Services.

Navigate to menu Settings and then Provisioning Server

Update Server Type to HTTPS

In the top navigation, navigate to Settings -> Provisioning Server

Update Server Type to HTTPS

Server Address: http://208.89.105.252

Update field “Server User” removing anything populated in field

Update field “Server Password” removing anything populated in field

At bottom of the screen click Save

If prompted to save configuration changes click Yes

Your device will restart 1 or more times during the Auto-Provisioning Process. During this time the lights on your device will go blank/blink. When the device is ready, the Line1 indicator light should be solid Green and your Extension number will display on the LCD next to the Line 1 button

Press the Menu button on the right-side of the phone.

Press 2 for Status

Press 2 for Network

Press 2 for Ethernet

Note the value of “MAC”: _____________________
i.e. 00:04:F4:1C:3A:2C

(provide this information to UniTel Voice Support Team to authorize your device on your account)

Press Menu button on right-side of phone.

Press 2 for Status

Press 1 for Platform

Press 1 for Phone

Note the value of “S/N”: _____________________
0004f24c2e3a

(provide this information to UniTel Voice Support Team to authorize your device on your account)

Place a test call to an “Off-Network” number to confirm calls completes successfully.

Place a test call to an “On-Network” number such as another Employees Extension.