Faxing

How do I send faxes?

Start by locating "Fax-Out" in the left-hand menu of your screen, which is situated beneath the "Extensions" option. ...

How do I receive faxes?

To receive a fax to your Unitel Voice phone number, you must have your number set up to "Play my main greeting." Visit Settings > Yo...

Can I send and receive faxes?

Yes, you can send and receive faxes. Faxing is included with all of our plans.  When you are sent faxes, they will appear in your inbox, where...

Does sending and receiving use my plan's minutes?

Yes. When you send or receive faxes, it uses your plan's minutes (about a page per minute).

What are the different file formats supported when faxing out?

The currently supported file formats include: PDF TIFF JPG / JPEG At this time, DOC and DOCX formats are not supported. The maximum file s...

Which of my users can access Inbound Faxes?

Inbound faxes are displayed in your Inbox.  Faxes are visible to your "Master Admin" User and Employee Users assigned the role "Adm...

Where do I manage my inbound fax notification email & settings?

When your Unitel Voice phone number(s) are configured to Play Main Greeting, they can also receive inbound faxes and display them in your Inbox.  ...

How do I configure FaxOut Caller ID

Note: The caller-ID number for sent faxes is managed on the Fax-Out page.   Navigate to Fax-Out.  Follow these steps to set your Fax-Out Ca...