Account

How do I contact support?

Our customer support is 100% USA-based and always free. You can call us at 855-888-6423 ext. 2, or chat with us online, Monday through Friday, f...

Can I limit my Employees from viewing my account/billing information?

Yes, simply go to the user's employee extension in "Extensions". Select "Edit". Under "Employee Permissions" se...

How do I update my "Account" email address?

Every account has an email address associated with it for billing delivery purposes and other correspondence.  This email address can be manage...

How do I manage my Master Admin Login?

The 'Master Admin Login' is the username generated when you sign up for service. To manage it, go to: Settings > Account  Enter Usern...

How do I cancel my account?

We understand you may need to cancel.  We'll make sure your account is closed out and hassle-free.  Option 1: Head to https://www.unitelvoice...

Can I upgrade or downgrade between plans at any time?

Yes. You can upgrade or downgrade your plan at any time. If you wish to change plans, send us an email at [email protected] or call us duri...

How do I know what plan I'm on?

You can always check by logging into your account and navigating to the "Settings" then the "Account" Menu. Here you will find...