Dial-By-Name Directory

The Dial-by-Name Directory allows callers to use the keypad to find an Employee Extension based on the employee's last name. Callers are prom...

Employee Extensions are not automatically included in the Dial-by-Name Directory. To include an extension in the Directory, follow these steps: ...

When creating the Employee Extension, navigate to the "Recorded Extension Name" setting. Select "Add your own greeting" and r...

Employee Extensions are not automatically included in the Dial-by-Name Directory.  To activate an extension, Click EDIT next to Extension 8, and ...