Dial-By-Name Directory
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What is the Dial-by-Name Directory?
The Dial-by-Name Directory allows callers to use the keypad to find an Employee Extension based on the employee's last name. Callers are prom...
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How do I setup my Dial-by-Name Directory?
Employee Extensions are not automatically included in the Dial-by-Name Directory. To include an extension in the DbN Directory, follow these step...
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How do I record the name in my Dial-by-Name Directory?
When creating the Employee Extension go down to the "Recorded Extension Name" setting. Select "Add your own greeting" and rec...
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Why isn’t my extension included in the Dial-by-Name Directory?
Employee Extensions are not automatically included in the Dial-by-Name Directory. To activate an extension, Click EDIT next to Extension 8, and ...