Common Questions

What is Unitel?

Unitel is the work-from-anywhere phone system for small business owners who don't have time for over-engineered tech.  Unitel is Customizabl...

How do I login to my account?

There are three types of logins: Account Master Login (Admin-Level) - the login you created when you signed up for Unitel sign in and create use...

What's inside my account?

Here’s what you'll see when you log in to your Unitel account: 1. Inbox:  This contains all of the voicemails and faxes sent to the extens...

How do I invite users?

Here's what you need to know: With Unitel, "users" and Employee Extensions are one and the same.  To invite users to your phone s...

How do I set up my phone system?

We put together a fantastic Getting Started Guide with videos and helpful links covering the topics below. Step 1: Familiarize yourself with Unit...

What's Bria?

Unitel has partnered with CounterPath to bring Bria the leading team collaboration softphone and mobile app to our Office level customers. Many su...