Common Questions

What is Unitel?
Unitel is the work-from-anywhere phone system for small business owners who don't have time for over-engineered tech. Unitel is Customizabl...

Modified on: Mon, 27 Nov, 2023 at 11:09 AM
How do I login to my account?
There are three types of logins: Account Master Login (Admin-Level) - the login you created when you signed up for Unitel sign in and create use...

Modified on: Mon, 27 Nov, 2023 at 1:48 PM
What's inside my account?
Here’s what you'll see when you log in to your Unitel account: 1. Inbox: This contains all of the voicemails and faxes sent to the extens...

Modified on: Mon, 27 Nov, 2023 at 2:10 PM
How do I invite users?
Here's what you need to know: With Unitel, "users" and Employee Extensions are one and the same. To invite users to your phone s...

Modified on: Tue, 28 Nov, 2023 at 9:08 AM
How do I set up my phone system?
We put together a fantastic Getting Started Guide with videos and helpful links covering the topics below. Step 1: Familiarize yourself with Unit...

Modified on: Tue, 28 Nov, 2023 at 9:09 AM
What's Bria?
Unitel has partnered with CounterPath to bring Bria the leading team collaboration softphone and mobile app to our Office level customers. Many su...

Modified on: Tue, 28 Nov, 2023 at 9:25 AM