How do I set up my phone system?

We put together a fantastic Getting Started Guide with videos and helpful links covering the topics below.

Step 1: Familiarize yourself with Unitel

1. A quick intro to how your phone system works
2. A quick tour of your phone systems interface

Step 2: Learn the core features of the phone system

1. Learn how Extensions (Users) work
2. Learn how Greetings work
3. Learn how the Mobile App, Softphone, and IP-Phones work

Step 3: Five of our most common setups

• Setup #1 - how to set up a Main Greeting with a menu of Employee & Dept. Extensions
• Setup #2 - how to set up a simple Main Greeting without Department Extensions
• Setup #3 - how to simply forward calls to a phone number(s)
• Setup #4 - how to simply forward calls straight to voicemail
• Setup #5 - how to simply forward calls to your Mobile App, Softphone, or Device