Call Recording allows you to record calls. Once this Extra is added, you can enable Call Recording per extension on the Extensions screen. When e...
To enable the call recording feature, first you must enable it. 1. Click Settings 2. Click Extras 3. Click ENABLE in the Call Recording featur...
*IMPORTANT: Recorded calls are only saved in your back-office for 60 days. If you wish to retain the calls longer, you must download them to you...
There are 2 reasons why you may not see your recorded calls: #1. Recorded calls can take up to 2 hours to appear in the portal. #2. You do not...