Call Recording
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What is call recording?
Call Recording allows you to record calls. Once this Extra is added, you can enable Call Recording per extension on the Extensions screen. When e...
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How do I enable Call Recording?
To use the call recording feature, you must add it to your account. 1. Click Settings 2. Click Extras 3. Click ENABLE in the Call Recording fe...
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How do I listen to my recorded calls?
*IMPORTANT: Recorded calls are only saved in your portal for 60 days. If you wish to retain the calls longer, you must download them to your com...
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Why don't I see my recorded calls?
There are 3 reasons why you may not see your recorded calls: 1. Recorded calls can take up to 2 hours to appear in the portal. 2. You do not h...