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What is call recording?

Call Recording lets you automatically record all inbound and outbound calls for specific extensions.

How to Enable Call Recording

  1. Click Settings > Extras
  2. Click Add next to Call Recording.
  3. Then, go to the Extensions screen.
  4. Click Edit next to the Extension for which you want to enable Call Recording.
  5. Toggle the Call Recording tab to On.

Important Legal Notice

Call recording laws vary by state. Some require both parties to consent, while others only require one party’s consent. By enabling this feature, you accept responsibility for complying with applicable laws.

To ensure compliance, you can:
Include a disclosure in your Standard Greeting
Notify the caller when answering a recorded call

Pricing

Call Recording costs $4.99 per month.


Still confused? Having trouble?

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