Phone Numbers

How do I add additional numbers to my account?

You can add additional numbers to your account by clicking "Settings" and then selecting "Your Numbers." On the "Your Nu...

How do I transfer Additional Numbers to Unitel Voice?

You can transfer a phone number to our service free of charge in three simple steps: 1. Complete this LOA Form for the phone number or numbers yo...

Can I request a specific vanity toll free number?

Yes! You can use our custom toll-free number search tool on step three of our signup page to look for a specific number or find a local number wit...

Can I buy a toll free number from another company and use it with Unitel?

Yes! You can transfer the toll-free number to Unitel Voice at no charge. Check the transfer checkbox in step number 2 during signup. We’ll provide...

How much does it cost to add an additional number to my account?

Each additional number is $4.99 per month. The number will use the same plan minutes as your other number(s). 

If I add an additional number to my account, can I track calls on that number separately?

Yes, you are able to distinguish call traffic between numbers in your call logs. 

If I add an additional number to my account, can I forward it to it's own extension?

Yes! Once the new number is added to your account, you will be able to adjust its forwarding settings. Select "Transfer to Extension" i...

What is a Number Tag and how are they used?

What is a Number Tag? A Number Tag is a description that can be assigned to each of your Unitel Voice Phone Numbers. The Tag is then displayed wh...

Why can't I add any more numbers to my account?

While there are no limitations to the number of phone numbers that you can have, there is a limitation to the number of phone numbers that you can...

Managing Phone Number Settings

A list of your phone numbers can be found under "Settings" > "Your Numbers." Here, you can manage a phone number's sett...