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Messaging

  • Message Types

    There are two types of messages in UniTel Voice - instant messages (IMs) and chat rooms. IMs are messages that you send to an individual team me...

    Modified on: Tue, 30 Nov, 2021 at 8:57 AM
  • Sending instant messages

    You can send an instant message (IM) to a team member. Using messaging You can use the Messaging tab to send an IM to a team member or to send a...

    Modified on: Thu, 9 Dec, 2021 at 12:26 PM
  • Receiving an instant message

    With UniTel Voice running, you can reply to an instant message (IM) from the foreground, background, or the lockscreen. UniTel Voice in the foreg...

    Modified on: Tue, 29 Mar, 2022 at 3:48 PM
  • Sharing Files

    Send and receive files with your team members as long as they are online. Note that the files are not synced between your devices if you use UniT...

    Modified on: Wed, 16 Mar, 2022 at 1:43 PM
  • Using Siri for messaging

    You can use Siri to send an IM if UniTel Voice is in the foreground, background, exited, or the iPhone or iPad is locked. You can also use Siri to...

    Modified on: Tue, 30 Nov, 2021 at 9:03 AM
  • Deleting instant messages

    You can delete messages in a session, or you can delete an entire session. If you use UniTel Voice on multiple devices, deleting on one device al...

    Modified on: Wed, 16 Mar, 2022 at 1:38 PM
  • What are Chat Rooms?

    Chat rooms are used when sending messages to multiple recipients. Chat rooms can be private or public. Private rooms can only be joined by invitat...

    Modified on: Tue, 30 Nov, 2021 at 9:04 AM
  • Creating a chat room

    All UniTel Voice users can create new private or public chat rooms. Private chat rooms can only be joined by an invitation from the Room Owner. Pu...

    Modified on: Wed, 16 Mar, 2022 at 1:35 PM
  • Joining a chat room

    There are two types of chat rooms - public and private. Anyone can join a public chat room. You must be invited to join a private chat room. UniTe...

    Modified on: Wed, 16 Mar, 2022 at 1:33 PM
  • Editing chat rooms

    After a room has been created, the Room Owner – the room owner – can change the Room Name and Description, add new members, and add a Topic to a r...

    Modified on: Wed, 16 Mar, 2022 at 1:31 PM
  • Chat room notifications

    UniTel Voice can notify you when there is a new message or when you have been mentioned in a chat room. You can change the way you are alerted usi...

    Modified on: Wed, 16 Mar, 2022 at 1:28 PM
  • Sending and receiving chat room messages

    Once you have created or joined a chat room, you can start sending messages. How to send and receive chat room messages.

    Modified on: Tue, 10 Aug, 2021 at 1:47 PM
  • Working with messages

    From Messaging, you can use quick responses, copy, and forward messages. Instructions on using quick responses, copying, and forwarding messages...

    Modified on: Wed, 11 Aug, 2021 at 1:35 PM