Receiving an instant message

Modified on: Tue, 29 Mar, 2022 at 3:48 PM

With UniTel Voice running, you can reply to an instant message (IM) from the foreground, background, or the lockscreen.

UniTel Voice in the foreground

UniTel Voice displays the number of conversations (IMs and chat rooms) with new messages with a badge notification on the resource panel.

To reply to an IM with UniTel Voice in the foreground

1. Go to the Messaging tab on the resource panel.

2. Tap IM and tap the IM session.

3. Type you rmessage in Compose Message and tap Send.

UniTel Voice sends the IM.

UniTel Voice in the background

When UniTel Voice is in the background, you receive a notification that you have a new message and the number of messages shows on UniTel Voice's icon.

To reply to an IM with UniTel Voice in the background

1. Tap the IM notification

2. Type your message in Compose Message and tap Send.

UniTel Voice sends the IM.

Device is locked

When the device is locked, you receive a notification on the lock screen when you have a new IM.

To reply to a message with the device locked

1. Slide the notification left to reply on the lock screen. (Sliding the notification to the right requires your passcode and opens the message in UniTel Voice.)

2. Tap View or Clear . View allows you to respond to the message. Clear hides the notification.

3. Type you reply and tap Send.

UniTel Voice sends the IM.

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