Calls

Placing an audio or video call

Place audio and video calls in UniTel Voice from the Dialer, Contacts, Favorites, History, or Messages. Instructions on placing calls using the d...

Changing video options

Video can be added or removed from an established call. If the remote party starts sending video, your video window opens automatically and their ...

Placing simultaneous calls

You can make up to five concurrent calls on UniTel Voice. To place a second call To place a second call, use any of the methods for placing ...

Handling an incoming call

UniTel Voice must be running to answer incoming calls. It can be running in the system tray. If UniTel Voice is not running, incoming calls may be...

Enabling auto answer

You can turn on Auto Answer so the call is automatically answered by Bria after a specified period of time with no user intervention. Auto Answer ...

Disabling call waiting

You can turn on Disable Call Waiting so active calls are not interrupted by incoming calls. You can enable this feature during a call and it will ...

Transferring a call

Transferring a call means you are in a call and you want to hand this call over to someone else (the target). Forwarding a call is something diffe...

Forwarding a call

When you receive an incoming call on UniTel Voice, you can forward it instead of answering it. Calls show up as missed calls in History. How to f...

Recording a call

You can record the audio portion of a one-to-one call or a conference call. Recordings are saved as .wav files on your computer. Your administrato...

Ending a call

You can end a call from the call panel, from the taskbar, from the dock, or from the video window. To end a call from the call panel 1. Cli...