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Transferring a call

There are two types of call transfers. An unattended or blind transfer occurs when you transfer a call without talking to the target – the person you are sending the call to. An attended transfer occurs when you talk to the target before transferring the call.

The UniTel Voice transfer button can be set with Transfer Now or to Call First as the default. You can set the default in the Preferences: Application panel

How to do an unattended and attended transfer...

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