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Messaging

  • Messaging

    There are two types of messages in UniTel Voice - instant messages (IMs) and chat rooms. IMs are messages that you send to an individual team me...

    Modified on: Fri, 13 Aug, 2021 at 12:49 PM
  • Opening the Messages window

    There are several ways that you can open the Messages window. Windows 1. Click Show the messages window. 2. Keyboard accelerator: SHIFT+CT...

    Modified on: Mon, 17 Jan, 2022 at 11:38 AM
  • Sending and receiving instant messages

    Instant messages (IMs) can be sent from the Messages window, the Contacts panel, the Favorites panel, or from an active call. When you receive an...

    Modified on: Fri, 13 Aug, 2021 at 1:42 PM
  • Sharing files

    Send and receive files with your team members as long as they are online. Sending Files You can send a file: Using the shortcut menu By dragg...

    Modified on: Wed, 6 Oct, 2021 at 3:27 PM
  • Sending a screen capture

    Use UniTel Voice to send a screen capture as an IM to a single recipient. The recipient must be online. The recipient receives the screen capture ...

    Modified on: Fri, 13 Aug, 2021 at 2:13 PM
  • Deleting instant messages

    You can delete an IM conversation from UniTel Voice. Before you delete a conversation, you may want to export it. To delete a conversation usin...

    Modified on: Wed, 27 Oct, 2021 at 2:19 PM
  • Chat rooms

    Chat rooms are used when sending messages to multiple recipients. Chat rooms can be private or public. Private rooms can only be joined by invitat...

    Modified on: Fri, 13 Aug, 2021 at 2:21 PM
  • Creating a chat room

    All UniTel Voice users can create new private or public chat rooms. Private chat rooms can only be joined by an invitation from the Room Owner. Pu...

    Modified on: Wed, 27 Oct, 2021 at 2:49 PM
  • Joining a chat room

    There are two types of chat rooms - public and private. Anyone can join a public chat room. You must be invited to join a private chat room. UniTe...

    Modified on: Wed, 27 Oct, 2021 at 2:26 PM
  • Editing chat rooms

    After a room has been created, the Room Owner – the person that created the room – can change the Room Name and Description, add new members, and ...

    Modified on: Wed, 27 Oct, 2021 at 2:23 PM
  • Chat room notifications

    UniTel Voice has several ways to indicate when there is a new message or you have been mentioned in a chat room you are a member of. You can custo...

    Modified on: Wed, 27 Oct, 2021 at 2:31 PM
  • Sending and receiving messages in chat rooms

    Once you have created or joined a chat room, you can start sending messages. To send a chat room message  1. Click on the chat room in the Ro...

    Modified on: Thu, 7 Oct, 2021 at 8:35 AM
  • Chat room members

    Members of a chat room can see who is in the room. Anyone in the chat room can invite new members to a public chat room. The owner of the chat roo...

    Modified on: Mon, 16 Aug, 2021 at 3:03 PM
  • Leaving or deleting a chat room

    You can leave a private or public chat room without closing it if you are not the room owner. You may be removed from a private chat room by the r...

    Modified on: Mon, 17 Jan, 2022 at 11:39 AM
  • Working with messages

    Using UniTel Voice, you can preview hyperlinks, search, copy/paste messages, and export conversations. Searching messages  You can use the searc...

    Modified on: Wed, 27 Oct, 2021 at 2:40 PM