Chat room notifications

Modified on: Wed, 27 Oct, 2021 at 2:31 PM

UniTel Voice has several ways to indicate when there is a new message or you have been mentioned in a chat room you are a member of. You can customize the notifications you receive in Preferences >Alerts & Sounds (Windows) or Preferences > Alerts (Mac) and for each chat room.

Types of notifications

UniTel Voice may do the following depending on how you set your Preferences and the notifications for each chat room:

Send a notification or open the Messages window when there is a new message if Notifications is set to All for the chat room:
Send a notification or opens the Messages window where the user has been mentioned in a message if Notifications is set to All or to Mentions (@) for the chat room.
Cause the icon to flash in the Taskbar or bounce in the Dock when there is a new message if Notifications is set to All for the chat room.
Cause the icon to flash in the Taskbar or bounce in the Dock when the user has been mentioned in message if Notifications is set to Notifications is set to All or to Mentions (@) for the chat room.
Display a badge with the number of new messages on the onscreen phone.
Display a dot beside All, Rooms, and beside the chat room in the conversation list on the Messages window when there is a new message.
Display @ beside the chat rooms in the Rooms list on the Messages window when the user has been mentioned.

Changing chat room notifications

You can change the notifications you receive for each individual chat room. Choose from:

All: Bria notifies you if there is a new message or you have been mentioned in a chat room you are a member of.
Mention: (@): Bria notifies you if you are mentioned in a chat room you are a member of.
None: Bria does not notify you that there is a new message or that you have been mentioned in a chat room you are a member of.

To change room notifications from the Rooms list

1. Right-click (Windows) or CTRL+click (Mac) on the chat room in the Rooms section of the Messages window.

2. Select Notifications and the type of notification that you want to receive — All, Mentions (@), or None.

UniTel Voice updates your notification preferences for the room.

To change room notifications from room options

1. Right-click (Windows) or CTRL+click (Mac) on the chat room in the Rooms section of the Messages window.

2. Select Notifications and the type of notification that you want to receive — All, Mentions (@), or None.

The "More options for this conversation" button is on the conversation header.

3. Select Notifications and the type of notification that you want to receive — All, Mentions (@), or None. "All", "Mentions (@)", and "None" in the "More options for this conversation" menu.

UniTel Voice updates your notification preferences for the room.

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