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Sending and receiving messages in chat rooms

Once you have created or joined a chat room, you can start sending messages.

To send a chat room message 

1. Click on the chat room in the Rooms section of the Messages window.

2. Type you message in Compose Message.

"Compose Message" is at the bottom of the group chat panel.

3. Click Send Message.

UniTel Voice sends the chat room message.

Seeing someone else is typing 

You will see an  indication in the chat room message area when someone is typing a response.

Receiving a message

Your chat room notification settings determine the type of alert you see when there is a new message on a chat room.

To view a new message. 
  • Click on the chat room in the Rooms section of the Messages window.
  • Click on the notification.

UniTel Voice displays the chat room messages.

Mentions 

If you want to get the attention of a room member, you can use mentions. The person that is mentioned sees an indicator beside the chat room in the Rooms section of the Messages window and sees their name highlighted in the chat room messages.

The mention indicator displays beside the conversation.The name of the person mentioned is highlighted in the message.

To mention a person

1. Click on the chat room in the Rooms section of the Messages window.

2. Type @ followed by the name of the person you want to mention in Compose Message. As you type, Bria offers suggestions. Click on person from the list of suggestions or use the up and down arrows to highlight a person in the suggestions list and use TAB to select them. If you type TAB without using the arrows, the first person in the list of suggestions is selected.

3. Type you message in Compose Message."Compose Message" is at the bottom of thechat room panel.

4. Click Send Message.

UniTel Voice sends the chat room message. The person mentioned in the message sees an indicator that they have been mentioned.

Note: You can use @Everyone to send a mention to all members of a private chat room and all active members of a public chat room.

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