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Creating a chat room

All UniTel Voice users can create new private or public chat rooms. Private chat rooms can only be joined by an invitation from the Room Owner. Public chat rooms can be joined by anyone.

Chat rooms are assigned an avatar using the initials from Room Name. As you type in Room Name, the color of the avatar changes. The resulting color is assigned to the chat room. Room Name can be up to 40 characters long and must be unique. Room Name is case sensitive.

Description is an optional field. Description can be up to 140 characters long.

Creating a private chat room

You can create a private chat room from the Messages window, Contacts or Favorites. When you create a private chat room, you invite people to join the room.

To create a private room using the New Conversation button

1. Click New Conversation.

The "New Conversation" button is beside "Search".

The new conversation window opens.

2. Optionally, type the name of a person you want to add to the room in Type to add people to a conversation and select them from the list when they appear. Repeat this for all users you want to add to the room. You can also add members later in the Create a Room window.

3. Click Create a Room.

The "Create a Room" button is in the new conversation window.

Any contacts entered into Type to add people to a conversation appear in Members.

4. Type in a Room Name.

5. Optionally, add additional members to the room. Start typing the name of a team member you want to add to the room. As you type a name, UniTel Voice shows a list of suggestions. Select the person you want to invite from the list.

If you want to remove someone from Members before you create the room, click  Remove.

6. Repeat the previous step until all the members you want to add are shown in Members.

7. If desired, enter a brief Description of the room. This field is optional.

8. Click Create.

The "Create" button is in "Create a Room".

UniTel Voice creates the room and displays the conversation. The Members you invited are automatically added to the room. The lock on the avatar for the room indicates this is a private room.

To create a private room from an IM

1. From All or People on the sidebar, select the IM you want to create a room from.

2. Click Create a Chat Room in the IM header.

3. Select Private for the Room Type.

4. The Room Name defaults to your display name. If desired, type in a new Room Name.

5. The person from the one-to-one is automatically added to Members.

Start typing the name of another team member you want to add to the room. As you type a name, UniTel shows a list of suggestions. Select the person you want to invite from the list.

If you want to remove someone from Members before you create the room, click Remove.

6. Repeat the previous step until all the members you want to add are shown in Members.

7. If desired, enter a brief Description of the room. This field is optional.

8. Click Create.

The "Create" button is in "Create a Room".

UniTel Voice creates the room and displays the conversation. The Members you invited are automatically added to the room. The lock on the avatar for the room indicates this is a private room.

To create a private room in Contacts or Favorites

1. Click , or use SHIFT+Click, CTRL+Click (Windows), COMMAND+Click (Mac) or a combination to select two or more team members.

2. Right-click (Windows) or CTRL+click (Mac) and select Create a Chat Room.

Create a Room opens.

3. Select Private for the Room Type.

4. Room Name defaults to your display name followed by Room. You can edit Room Name by typing in a new name.

5. The team members you selected are listed in Members.

If you want to add any additional team members, start typing the name of a participant you want to add to the room. As you type a name, UniTel Voice shows a list of suggestions. Select the person you want to invite from the list.

If you want to remove someone from Members before you create the room, click .

6. Repeat the previous step until all the members you want to add are shown in Members.

7. If desired, enter a brief Description of the room. This field is optional.

8. Click Create.

The "Create" button is in "Create a Room".

UniTel Voice creates the room and displays the conversation. The Members you invited are automatically added to the room. The lock on the avatar for the room indicates this is a private room.

The new private chat room appears in "All" and "Rooms".

Creating public chat rooms

You can create a public room from the Messages window, Contacts or Favorites. Once the room is created, anyone can invite members to join the room.

To create a public room using the New Conversation button

1. Click New Conversation.

The "New Conversation" button is beside "Search".

The new conversation window opens.

2. Click Create a Room.

The "Create a Room" button is in the new conversation window.

3. Select Public for the Room Type.

4. Type in a Room Name.

5. If desired, enter a brief Description of the room. This field is optional.

6. Click Create.

The "Create" button is in "Create a Room".

UniTel Voice creates the room and adds it to the list of conversations. Your team members can join the room.

The new public room is in the conversation list.

To create a public room from an IM

1. From All or People on the sidebar, select the IM you want to create a room from.

2. In the IM header, click Create a Chat Room.

3. Select Public for the Room Type.

4. The Room Name defaults to your display name. If desired, type in a different Room Name.

5. If desired, enter a brief Description of the room. This field is optional.

6. Click Create.

The "Create" button is in "Create a Room".

UniTel Voice creates the room and adds it to the Rooms section of the Messages window. Your team members can join the room.

The new public room is in the conversation list.

You can select any IM to create a public room. Public rooms are do not have members so you don't need to select a specific Contact or Favorite.

To create a public room in Contacts or Favorites

1. Right-click (Windows) or CTRL+click (Mac) on any team member and select Create a Chat Room.

Create a Room opens in the Messages window.

2. Select Public for the Room Type.

3. The Room Name defaults to your display name. If desired, type in a different Room Name.

4. If desired, enter a brief description of the room. This field is optional.

5. Click Create.
The "Create" button is in "Create a Room".

UniTel Voice creates the room and adds it to the Rooms section of the Messages window. Your team members can join the room.

The new public room is in the conversation list.

You can select any Contact or Favorite to create a public room. Public rooms do not have members so you don't need to select a specific Contact or Favorite.







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