How Do I Configure the Polycom vvx4xx Desk Phone?

Step 1 – Connect / Power-On Device       

1. Connect Provided Network Cable to port on the bottom of device labeled “LAN”
2. Connect the Power cord to port on the bottom of the device
3. Connected Cables should look like the image below:
   

 Step 2 – Obtain IP Address for Self-Management

1. With the power cord connected, the Device will boot/power up. After initializing, you should see info displayed on the LCD screen. Confirm device is powered on before continuing to next step.
2. Press the Home key.
3. Using the navigation arrow choose “Settings” option in the LCD screen
4. Press 4 for Status
5. Press 2 for Network
6. Press 1 for TCP/IP Parameters
7. Note the value of "IPv4 Addr": _________________
    i.e. 192.168.1.201 (one-nine-two-dot-one-six-eight-dot-one-dot-two-zero-one)

 Step 3 – Configure Device through Web Browser

1. From your computer open a web browser to the IP Address noted above.
   * Make sure to use “s” in https://IP_Address  from above.
   * If you do not use HTTPS, it will not load the page
   * If you observe the security warning below, click to Proceed.
   
2. You should now see the login screen
3. Login as “Admin with the default password of 456
    If this password is not accepted, and your device was previously set up with another provider, you will need to perform a Factory Reset. Without the admin passcode, you cannot configure your device with UniTel Voice Services.
4. Navigate to menu Settings and then Provisioning Server
5. Update Server Type to HTTPS
6.  In the top navigation, navigate to Settings -> Provisioning Server
7. Update Server Type to HTTPS
8. Server Address: http://208.89.105.252
9. Update field “Server User” removing anything populated in field
10. Update field “Server Password” removing anything populated in field
11. At bottom of the screen click Save
12. If prompted to save configuration changes click Yes
13. Your device will restart 1 or more times during the Auto-Provisioning Process. During this time the lights on your device will go blank/blink. When the device is ready, the Line1 indicator light should be solid Green and your Extension number will display on the LCD next to the Line 1 button

 Step 4 – Obtain Device MAC 

1.  Press the Menu button on the right-side of the phone.
2. Press 2 for Status
3. Press 2 for Network
4. Press 2 for Ethernet
5. Note the value of “MAC”: _____________________
    i.e. 00:04:F4:1C:3A:2C
6. (provide this information to UniTel Voice Support Team to authorize your device on your account)

Step 5 – Obtain Device Serial Number (SN)

1. Press Menu button on right-side of phone.
2. Press 2 for Status
3. Press 1 for Platform
4. Press 1 for Phone
5. Note the value of “S/N”: _____________________
    0004f24c2e3a
6. (provide this information to UniTel Voice Support Team to authorize your device on your account)

 Step 6 – Place a test call.  

1. Place a test call to an “Off-Network” number to confirm calls completes successfully.
2. Place a test call to an “On-Network” number such as another Employees Extension.