If you have contacts that you use frequently, you can add these contacts as Favorites for easier access. G-Suite contacts can be added as Favorites. You can create favorites from the Contacts panel or in the contact profile. When you add a contact to Favorites, it displays in both the Contacts panel and the Favorites panel. Adding contacts to Favorites makes it easier to find contacts that you use frequently.
Adding a contact to Favorites
You can add a contact to Favorites using the shortcut menu.
1. Click on a contact or SHIFT+Click, CTRL+Click (Windows), COMMAND+Click (Mac) on one or more contacts you want to add to Favorites.
2. Right-click (Windows) or CTRL+click (Mac) and select Add to Favorites.
The contact or contacts are added to Favorites.
Adding a group to Favorites
You can add a group to Favorites using the shortcut menu.
1. Click on a contact, SHIFT+Click, CTRL+Click (Windows), COMMAND+Click (Mac) one or more contacts you want to add to Favorites.
2. Right-click (Windows) or CTRL+click (Mac) and select Add Group to Favorites (Windows) or Add Contacts in Group to Favorites (Mac).
The contacts in the group or groups appears are added to Favorites and can be viewed in the Favorites panel.
Removing a contact from Favorites
You can remove a contact from Favorites panel using the shortcut menu.
1. On the Favorites panel, click on a contact, or SHIFT+Click, CTRL+Click (Windows), COMMAND+Click (Mac) one or more contacts you want to remove from favorites.
2. Right-click (Windows) or CTRL+click (Mac) and select Remove from Favorites.
The contact or contacts are removed from the Favorites panel but still appear in the Contacts panel.
If you select Delete Contact, the contact is deleted from UniTel Voice, not just from Favorites.