Open navigation

What is a Softphone?

A softphone is a desktop application that lets you use your computer to make and receive phone calls—no desk phone required. As long as you have a strong internet connection, you’re good to go.

It's easy to set up using your Employee Extension's device login credentials, which are generated through the Device Setup Form.

Softphones are a great option if you prefer working from your computer or need a reliable alternative to your mobile app or IP phone.


Learn how to set up and use a softphone with your UniTel Voice service.


Still confused? Having trouble?

Contact us at [email protected], call 855-888-6423 x2, or Chat with us online.

We're here to help!

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.