A softphone is a desktop application that lets you use your computer to make and receive phone calls—no desk phone required. As long as you have a strong internet connection, you’re good to go.
It's easy to set up using your Employee Extension's device login credentials, which are generated through the Device Setup Form.
Softphones are a great option if you prefer working from your computer or need a reliable alternative to your mobile app or IP phone.
Learn how to set up and use a softphone with your UniTel Voice service.
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