Open navigation

Navigating App Interface

Android phone interface

UniTel Voice has navigation tabs at the bottom, and the menu button at the top left corner where users can go to Settings or exit from the app. UniTel Voice also uses the Android Back, Home, and Overview buttons for navigation.

When you tap Menu, you will see your avatar photo, name, and options for Settings, Log out and Exit. To change the photo or name, log into UniTel Voice and follow steps in Managing your UniTel Voice profile.

Navigation tabs
Phone: Opens the dial pad and indicates you have a new voicemail

Contacts: Opens Contacts

History: Opens History and indicates you have a missed call.

Messaging: Opens messaging and indicates you have a new message

Android tablet interface

UniTel Voice supports both vertical and horizontal views on tablets.

The tablet interface has three sections: a tool bar at the top, navigation tabs on the left pane, and the content panel on the right pane. The menu button at the top left corner allows users to go to Settings or exit from the app. UniTel Voice also uses the Android Back, Home, and Overview buttons for navigation.

Icons on the tool bar

Menu: Tap to access options such as Setting, your presence status, Log out, and Exit.

Voicemail: Tap to listen to voicemail

Select Dial-out Account: Tap to choose the account to use for outgoing calls. Only appears in more than one SIP account is registered

Dial: Tap to open the dialpad


When using UniTel Voice on a Chromebook, you can use UniTel Voice in either phone or tablet mode. Stretch UniTel Voice to view it in tablet mode, shrink UniTel Voice to return it back to phone mode.


Notifications for UniTel Voice show up in the Android notification drawer.

Android phone

Android Oreo Channel notifications

UniTel Voice supports notification channels for devices running so you can decide how UniTel Voice sends notifications based on how important they are to you. Read more if your device is on Android Oreo.

Read more

On devices running Android Oreo, UniTel Voice notifications are divided into channels. UniTel Voice has a default for each channel that determines whether your device displays peek notifications, makes sounds, vibrates, shows a badge on the launcher icon, or uses LED notifications. If you would like the behavior to be different from the defaults, go to Preferences – Incoming Calls and tap on Incoming Call Notification Settings. The Android notification channels for UniTel Voice opens.

Some devices running Android Oreo only support text tones and not ringtones in Android notification channels. When you install UniTel Voice, the default ringtone is set to a custom distinct ringtone. If you are using a device that does not support ringtones and you choose a text tone, you can only go back to the UniTel Voice distinct ringtone by reinstalling UniTel Voice.

For Xiaomi MIUI 10 devices, you may need to Enable Sound in the native Android OS settings.

There are four importance levels you can set for each channel.

Urgent: Notifications show a peek notification and make a sound

High: Notifications make a sound

Medium: Notifications do not make a sound

Low: Notifications give no audio or visual interruption

To change the default settings, go to device Settings > Apps & Notifications > App info > Bria > App notifications > General notifications.

The Alert Sound, Alert Vibration, Alert Text Tone, and Use LED Notifications settings have been removed from Settings > Preferences > Messaging and Settings > Preferences > Additional on all devices running Android Oreo and higher.


You can add the UniTel Voice widget to your home screen. The UniTel Voice widget allows you quick access to each tab of UniTel Voice. The widget does not show a badge for unread messages or missed calls.

To add the widget to the home screen, go to the widgets library on your device, look for UniTel Voice, hold down the UniTel Voice icon, and drop it on to the home screen.

Online Help

Online help can be accessed from the Settings menu.

To access online help

1. In UniTel Voice, tap Menu in the top left corner, then tap Settings.

2. Tap Help.

Quick Help opens.

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