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Giving permissions to UniTel Voice (Mac)

When using UniTel Voice with macOS Mojave or higher, UniTel Voice needs some of these permissions in order to access certain functions. UniTel Voice asks for permission for:

  • Notifications: For incoming calls and messages.
  • See Configuring OS notifications to set up the type of notification.
  • Contacts: For displaying your contact list within UniTel Voice.
  • Microphone: For phone conversations.
  • Camera: For video calls.
  • Screen recording: For screen sharing. Required for macOS 10.15 Catalina.
  • Allow UniTel Voice a permission if a pop-up appears.

If you have recently updated to Mojave from a previous macOS version, or you find that you do not have outgoing audio or video during calls, or you have issues integrating your Mac Address Book contacts, you may need to update the permissions in System Preferences.

To give macOS permissions to UniTel Voice:

  1. Click  apple icon to open the Apple menu and select System Preferences.
  2. Click Security & Privacy and select the Privacy tab.
  3. Find the Contacts category. Select UniTel Voice to allow access.
  4. Find the Camera category. Select UniTel Voice to allow access.
  5. Find the Microphone category. Select UniTel Voice to allow access.
  6. Find the Screen Recording category. Select UniTel Voice to allow access. Required for macOS 10.15 Catalina.


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