Giving permissions to UniTel Voice (Mac)

Giving Permissions to UniTel Voice (Mac)

If you're using UniTel Voice on macOS Mojave or later, your system may require you to grant specific permissions so the app functions correctly. These permissions include access to:

• Notifications – To alert you of incoming calls and messages.
  Tip: You can configure notification styles in macOS System Preferences under “Notifications.”

• Contacts – So the app can display your contact list.

• Microphone – To allow two-way audio during calls.

• Camera – If you’re using video calling features.

When Will You Be Asked for Permission?

You’ll typically see a pop-up the first time UniTel Voice needs access to any of these features. Simply click “Allow” when prompted.

However, if you recently upgraded your macOS version or you’re experiencing issues such as:

• No outgoing audio or video on calls

• Contacts not appearing

• Screen sharing not working

You may need to manually adjust these settings.

How to Manually Grant Permissions to UniTel Voice on macOS

1. Click the Apple icon  in the top-left corner of your screen and select System Preferences.

2. Choose Security & Privacy, then go to the Privacy tab.

3. In the left-hand menu, find and click each of the following categories, and make sure UniTel Voice is checked:

   • Contacts

   • Camera

   • Microphone

If UniTel Voice isn't listed in a category, try launching the app again and performing an action that requires access. This will trigger macOS to prompt for permission.