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How do I use the Yealink T54w

In this article, you will learn how to use your Yealink T54w Phone.

Note: the same features and device buttons apply to most Yealink Txx models.

I. Connecting your new Phone to power and network

II. Getting to Know your IP Phone

III. Basic Phone Functions

   1. How do I answer a call?

   2. How do I place a call?

   3. How do I put a caller on Hold?

   4. How do I transfer a call?

   5. How do I put Phone in "Do Not Disturb" mode to prevent incoming calls from ringing the Device?

   6. How to place a Three-Way Conference Call

IV. How do I reboot the Phone?

I. Connecting your Yealink Phone

Connect Handset

Step 1.  Turn the phone body over to expose the ports on the back of the unit

Step 2.  Insert the long end of the phone cord into the handset port on the phone body

Step 3.  Insert the other end of the phone cord into the port at the bottom of the handset.

Connect Power

Step 1.  Insert one end of the power cord into an outlet and insert the other end of the

power cord into the power port on the phone body

NOTE:  To power the phone through the Ethernet connection, use the optional Yealink YLPOE30 Power Over Ethernet splitter accessory (sold separately)

Connect to Network

Step 1.  Insert one end of the Ethernet cable into the network port on the phone body marked “Internet”

Step 2.  Insert the other end of the Ethernet cable into the appropriate device, such as a

network switch, on your network.

(Optional) Connect a PC to your IP Device

Step 1.  To provide network access to a PC, connect one end of an additional Ethernet cable (not provided) to the PC port on the back of the phone body

II. Getting to know your Yealink T54w


#Phone FeatureDescription
#Phone FeatureDescription
1LCD ScreenShows information about calls, messages, time, date

and other relevant data

2Power Indicator LED 

Indicates call status, message status and phone’s system


• Receives an incoming call—Fast-flashing

• Receives a voice mail or text message—Slow-flashing

3Line KeysUse these keys to activate up to sixteen accounts and assign

various features

4Soft KeysAccess the function displayed on the screen above the soft keys. The soft keys change depending on what you are doing at the time
5Keypad KeysAllow you to enter numbers, letters, and special characters. If a menu item has an index number, you can use the keypad keys to select the item. 
MUTE Key /
HOLD Key /
- Toggle the headset mode on or off.
- Toggle the microphone on / off
- Access your Employee Extension Voicemails
- Places a call on hold or resumes a held call
- Redials a previously dialed number
- Transfers a call to another party
Speakerphone KeyToggles and indicates the hands-free (speakerphone) mode. The key LED illuminates solid green when hands-free (speakerphone) mode is activated.
8Volume Key

Adjusts the volume of the handset, headset, speaker, ringer or


9Navigation Keys /
OK Key /
Cancel Key
- Scroll through information or options displayed on the screen.
- Confirms actions or answers incoming calls.
- Cancels actions or rejects incoming calls.
9Left/Up/Right/Down OK
- Scroll through the displayed information
- Confirms actions or answers incoming calls
- Cancels actions or rejects incoming calls
10SpeakerProvides hands-free (speakerphone) audio output.
11Reversible Tab

Secures the headset in the cradle. 

12HookswitchConnects or disconnects the phone from the phone line. Picking up the handset from the handset cradle, the hookswitch bounces and the phone connects to the line.
- Laying the handset down on the handset cradle, the phone disconnects from the line.

III. Basic Phone Functions

1. Answering a Call

Option 1. Pickup the Handset

Option 2. Press the Speaker Button

Option 3. Press the Headset Button (if separate headset is attached)

Option 4. Press a red flashing line button to answer a call.

2. Placing a Call

Step 1.  Pickup the Handset or press the Speaker button to hear a DialTone

Step 2.  Using the Dialpad, enter the 10-digit number of the person you wish to call.

3. How do I put a caller on Hold?

Step 1. With the line in use, press the Hold soft key or the hold button:  Step 2. To Resume the call, press the Resume soft key or press the hold button again:

When a call is on hold, the Screen will display similar to below:

If multiple calls are placed on hold,  Press Up or Down arrow to switch between the calls, and then press the Resume soft key to retrieve the desired call. 

4. How do I transfer a call?

Your Yealink T-Series  Device supports two different methods of Transferring calls. Both options are described below:

Option 1: Attended Transfer: You call the person to whom you are transferring the call and either:

    - transfer the call while the phone is ringing.

    - wait for the person to answer before transferring the call.

Option 2: Blind Transfer: You transfer the call without speaking to the other party to which you are transferring the call.

To perform an Attended Transfer:

Step 1:  Press the Transfer soft key [xfer]. The call is placed on hold and a new line is opened to dial the number.

Step 2:  Dial the number you want to transfer the call, then press the dial softkey or wait a few seconds.

Step 3:  Press the [xfer] softkey after the phone begins to ring, or at any time after the phone is answered.

To perform a Blind Transfer:

Step 1:  During an active call, press the [Transfer] soft key or the transfer button

Step 2: Enter the number to which you want to transfer the call

Step 3:  When you hear Ringback, Press the [Send] soft key or Transfer button again to complete the transfer.

5. How do I use "Do Not Disturb" mode to prevent incoming calls from ringing Device? 

To activate Do Not Disturb (DND):

Step 1: To activate Do Not Disturb, press the [DND] soft key. The LCD screen indicates that Do Not Disturb is turned on for your phone by displaying a red icon in the top bar of the LCD screen as shown below:

To deactivate Do Not Disturb (DND):

Step 1: To deactivate Do Not Disturb, press the [DND] softkey.

6. How to place a Three-Way Conference Call

Step 1:  Press the [Conference] softkey during an active call. The first call is placed on hold, a second line is opened, and you hear a dial tone.

Step 2: Dial the second person’s telephone number.

Step 3:  Press the [Conference] softkey again. All three parties are connected in the conference call.

Note: When you hang up, the other two parties are disconnected.

IV. Restart your Phone

Step 1:  Press the Menu soft key

Step 2:  Scroll to Basic

Step 3: Scroll to 9. Reboot (or simply press 9 on the keypad)

Step 4: Press OK  

Note: The phone will reboot. During this time you will not be able to place or receive calls. Additionally, if you have a PC connected to the PC port of your phone, it will temporarily lose connectivity to your network.

V. Additional Resources

Download the Yealink 54w Quick Start Guide

Refer to the manufacturers Yealink T54w User Guide for additional instructions and visual illustrations for the following:

  • Connecting to Wired Network
  • Connecting to Wi-Fi Network (optional)
  • Connecting PoE (optional)
  • Wireless Network Settings
  • Connect external corded  Headset
  • Populate device's Contacts / Directory

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