SMS toll-free texting is a powerful tool for sales and marketing teams, enabling businesses to engage with customers instantly and drive better results from promotions and direct-response advertising campaigns.
How SMS Enhances Sales & Marketing
1. Real-Time Customer Engagement
- Customers prefer fast, direct communication. Texting allows businesses to provide instant responses to inquiries, boosting engagement and conversions.
- People are more likely to read and respond to a text message than an email or phone call.
2. A New Marketing Touchpoint
- Today, more people use their mobile devices to search for information and interact with businesses.
- SMS toll-free texting creates a direct and convenient way for leads and customers to engage with your brand.
3. Automate & Personalize Promotions
With SMS, you can:
- Send promotions, special offers, and coupon codes directly to customers.
- Run giveaways and loyalty programs to increase engagement.
- Deliver appointment reminders and event notifications to reduce no-shows.
- Provide self-service options for FAQs and account information.
How It Works with Unitel Voice
- Customers can text your toll-free number to request information, sign up for promotions, or receive automated responses.
- Messages are delivered to your email or texting dashboard, where your team can manage and reply instantly.
- You can send outbound texts to keep customers engaged and informed.
Why SMS Marketing Works
- Higher Open Rates: SMS messages have an open rate of over 90%, significantly higher than email.
- Faster Response Times: Customers typically respond to text messages within minutes.
- More Conversions: SMS provides a direct call to action, leading to higher engagement and sales.
By integrating SMS toll-free texting into your marketing strategy, you can increase customer interaction, drive more sales, and enhance customer loyalty.
ⓘ Still confused? Having trouble?
Contact us at [email protected], call 855-888-6423 x2, or Chat with us online.
We're here to help!