All calls are captured in UniTel Voice’s call History. Calls are also captured on iPhone’s call history when Settings > Preferences > Native Integration is on.
Call type icons
Incoming call
Incoming call answered on another device
Outgoing call
Incoming call recorded on this device
Outgoing call recorded on this device
Blocked call
Missed call
Viewing call information
History provides a basic list of calls which can be filtered by All or Missed. If your administrator has enabled Collaboration, you can also filter calls by Conferences. You can also view more detailed information for an individual call.
1. Go to the History tab on th eresource panel.
2. Tap the information icon on the entry to view more information about the call.
UniTel Voice displays the type of call, the length of the call, the account used for the call, and contact information about the caller.
Call History Sync
With Call History Sync, when a user enables their SIP account on multiple devices, the user sees consistent call log history on all the devices. For example, a user answers a call on a Windows computer, and sees on an iPhone that the call was answered on another device.
Deleting calls from History
You can delete a single call or all calls from History.
1. Go to the History tab on the resource panel.
2. Swipe the call to be deleted to the left.
3. Tap Delete.
UniTel Voice deletes the call from the History.
1. Go to the History tab on the resource panel.
2. Tap Missed and tap Delete.
3. Tap Clear Missed Entries.
UniTel Voice deletes all missed calls from the History.
1. Go to the History tab on the resource panel.
2. Tap Delete.
3. Tap Clear All Entries.
UniTel Voice deletes all the calls from the History.