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Changing Your Status

UniTel Voice allows you to share your online status (presence) with team members. When you launch UniTel Voice, your online status in Available.

You can change your status from Available to Away, Busy, On The Phone, Do Not Disturb, or Appear Offline. When you change your status from Available or specify a custom status note, your status remains as specified until you update it yourself. UniTel Voice updates your status to On The Phone when you make or receive a phone call if your status is Available and you have not entered anything into Custom Note.

Changing presence status and custom note instructions.

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