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Accessing voicemail

Voice mail is offered through your VoIP service provider or through your enterprise’s IP PBX. It is not part of UniTel Voice. Contact your VoIP service provider or your system administrator for information on using voicemail. If your service includes voice mail, can set up voice mail configuration to access your provider's voicemail using UniTel Voice.

If your VoIP service provider offers a voice mail service, incoming calls go to voice mail if you have voice mail configured and

  • UniTel Voice is not running
  • You already have two call established

On the iPhone and iPad home screen, a badge notification indicates the total number of voice mails, missed calls and new IMs.

On iPhone, a small red number on Phone in the resource panel indicates the total number of new voice mail messages you have.

On iPad, a small red number on the voice mail icon in the toolbar indicates how many voice mail messages you have.

To access your voicemail

1. Go to the Phone tab on the resource panel.

2. Tap Tap to listen to voicemail. The voice mail number appears in the entry field.

UniTel Voice dials you voice mail number. Follow any instructions to play your voice mail messages.






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