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Transferring a call

Calls can be transferred to a target in two ways. In an attended transfer, the first party speaks to the target before transferring the call. In an unattended (blind) transfer, the first party sends the call to the target without talking to the target in advance.

When you transfer a video call, the call is transferred as an audio call. Both parties can add video to the audio call.

How to attended transfer and unattended transfer...

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