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What is Music On hold and how does it work?

The music callers hear while on hold is controlled in "Settings" > "Music On-Hold"

You have the option of choosing from our selection of music or uploading/recording your own on-hold music/greeting.


To upload your own/record your own music or message select the "Upload or Record" button.

You'll have the option of uploading and mp3 file with a max size of 5MB or Record using your microphone. 


**It may take up to 2 minutes for your changes to complete in the system after saving.


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